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At Outrigger, we believe that our strength lies not only in our spectacular ocean and beach locales, but in our history and tradition of Hawaiian-style hospitality. These traditions emphasize relationships between guests and hosts, and also between guests and our special places throughout the Pacific Ocean. We believe that people travel, not just to stay in hotels but to visit new destinations and cultures and broaden their perspectives of our diverse world. We as hosts have both the opportunity and obligation to help visitors experience the best of this diversity through our hospitality.
We emphasize the unique nature of the places where we have hotels. Our employees share their knowledge of geography, customs, and history with our guests. It's our desire that guests feel the enthusiasm we have for the wonderful homelands where Outrigger Hotels are located, and leave with a sense of having visited friends in a welcoming environment.
Ke`Ano Wa`a, (The Outrigger Way), guides our company with a set of common values. It includes the value of "na mea ho`okipa" or hosts who."welcome friends and guests with warmth and generosity." Other values such as Kuleana, responsibility, ensure that each host accepts the responsibility of the ancient Hawaiians who were bound by tradition to offer the best they had to their guests.
To all our visitors, welcome, "e komo mai." People who visit us as strangers will leave as friends, enriched by the experience at any of our hotels, and inspired by the beauty and culture of our surroundings. We are proud to share our part of the world with you.
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